Wiki case study from The British Council
Wikis are an important and popular tool for collaboration in many open source projects. In the article Using Wikis on the Intranet: The British Council Case Study
Maish Nichany shows how the Wiki concept can be applied to other knowledge worker teams outside the open source or software development cultures. The most important points are that
This article is a part of Lars Trieloff's weblog. If you like this article please subscribe to my feed and get automatically notified of updates.
Maish Nichany shows how the Wiki concept can be applied to other knowledge worker teams outside the open source or software development cultures. The most important points are that
- Wikis need the right culture. A culture that fosters communication, talking and negotiating. A wiki is a tool for better communication. If there is not already a culture of communication in an organization, Wikis will not establish it.
- Wikis need concrete Wiki applications, or "A practical, compelling reason to collaborate, to share". Again, a Wiki is a tool for a cause. Without this cause, e.g. a collaborative effort that needs to be optimized, a Wiki is without use.
- A champion who can show the way. Someone will introduce the Wiki and this someone must be the one to encourage and invite her teammembers to collaborate.
As a side-note: Wikis are just one means of improving communication in teams of information workers.
This article is a part of Lars Trieloff's weblog. If you like this article please subscribe to my feed and get automatically notified of updates.
I am Product Manager for Collaboration and Digital Asset Management at