Monday Jan 08, 2007
In her blog "Web Worker Daily" Anne Zelenka claims "Why Instant Messaging is Better for Collaboration than Email". I'm not repeating her points, it's still a recommended reading. I agree in most points since email is just suffering from the point that it has some serious time delays between answers and that may result in some overlapping as well.
Finally she comes up with a kind of summary:
IM isn’t perfect. It can be abused, and it comes with its own complex undocumented etiquette and expectations. Email probably works better in some situations, like when you need to get agreement among a large group of people on a very complex topic. Or maybe you need a wiki for that.
I would like to add some remarks:
- Traditional IM works for me not that perfect too, because It's always somehow boring, to wait for responses without seeing your opponent. I would prefer something like Skype with a web cam.
- It is important, to keep some minutes for a longer time, preferable together with mail.
- It might be helpful to store some ideas from an IM session straight into a wiki as a base for ideas and knowledge-sharing
With the Mindquarry Server I'll get it all in one. Can't wait for the release. ;-)
Posted at 10:32AM Jan 08, 2007 (Permalink)
by Stephan Voigt with tags
collaboration
email
im
tips
wiki
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